Shipping policy
Free shipping worldwide
Every order ships free with tracking.
- Processing: 1-3 business days
- Delivery: 7-14 business days worldwide
You'll get a tracking link by email as soon as your order ships. Delivery can take longer during peak periods (like Black Friday) or because of customs. Any import duties or taxes charged by your country are the customer's responsibility.
If your tracking hasn't updated in 7 days, or your order hasn't arrived within 25 business days, email gymkoihelp@gmail.com or DM us on Instagram @gym_koi_fish and we'll sort it out.